Streamline Program Enrollment with Texture’s API

This post was originally published on Texture: https://www.texturehq.com/blog/streamline-program-enrollment-texture-api

Managing energy programs and user enrollments just got easier with Texture’s seamless, automated enrollment platform. Reduce administrative costs by up to 75% while tripling successful enrollments. Whether you’re facilitating demand response initiatives, rebate programs, or custom energy offerings, Texture’s API eliminates bottlenecks, improves accuracy, and ensures a streamlined, transparent experience for both organizations and customers.

The Enrollment Challenge

For energy companies, utilities, and OEMs, managing program enrollments has traditionally been fragmented, manual, and error-prone. Teams juggle spreadsheets, emails, and disconnected systems to track applications across multiple rebate, demand response, and incentive programs. Manual eligibility checks introduce errors and delays, while a lack of transparency frustrates customers and reduces participation rates.

The Solution: Texture’s Unified Enrollment Platform

Texture transforms program management with a centralized, automated enrollment solution:

Centralized Hub – Manage all enrollment programs (rebates, demand response, incentives) from a single platform.
Flexible Implementation – Deploy no-code hosted forms for rapid enrollment or integrate directly via API.
Automated Eligibility Checks – Smart validation ensures accurate verification, reducing compliance risks.
Custom Enrollment Journeys – Tailor application workflows to each program’s unique requirements.
Real-time Status Updates – Provide full visibility into enrollment progress for customers and internal teams.

How It Works: API-Powered Program Enrollment

Texture’s Programs & Enrollment API simplifies every stage of the process—from program creation to eligibility validation and status tracking.

1. Define Your Program & Create Instances

A Program is any offering that requires user enrollment. Common examples include:

Demand response initiatives (e.g., California’s Demand Side Grid Support program)
Battery or thermostat rebate programs from utilities and CCAs
Custom energy programs designed by your organization

Create a Program Instance via API:

POST /programs/{programSlug}/instances

Configuration options:

Name, description, and branding
Eligibility requirements and enrollment form fields
Custom terms and conditions

2. Enable User Enrollment

Users can enroll in two ways:

Hosted Enrollment Forms – A Texture-branded form with automated data handling
Direct API Calls – Collect user data in your UI and submit via:

POST /programs/{programSlug}/enrollments

Required fields include customer information (name, email, address) and the Program Instance ID.

3. Automate Eligibility Verification

Texture conducts both synchronous (instant) and asynchronous (delayed) eligibility checks:

Synchronous Checks: Verify location, device compatibility, or account details instantly.
Asynchronous Checks: Validate external information, such as utility account status.

Eligibility statuses include:

candidate – Enrollment started but not yet validated
eligible – Passed initial verification
submitted – Formally submitted for review
approved – Fully validated and accepted
rejected – Does not meet program requirements
unenrolled – Previously enrolled but later removed

4. Monitor Enrollment Status

Retrieve enrollment status via API:

GET /enrollments/{enrollmentId}

Or subscribe to webhook events for real-time updates:

enrollment.submitted – User submits enrollment
enrollment.approved – User passes all checks
enrollment.rejected – User fails eligibility criteria

Use Cases: Supporting VPPs, OEMs, Utilities, and DERMS

Texture’s enrollment solution is designed to serve a broad range of energy market participants:

Virtual Power Plants (VPPs): Enable seamless onboarding of distributed energy resources (DERs) into grid services. Automate eligibility checks for battery storage, EV chargers, and demand response programs.
Original Equipment Manufacturers (OEMs): Simplify customer participation in rebate and incentive programs for energy-efficient devices like smart thermostats, inverters, and batteries.
Utilities & Energy Providers: Streamline enrollment for demand-side management programs, ensuring compliance and maximizing customer participation in grid support initiatives.
Distributed Energy Resource Management Systems (DERMS): Support large-scale DER orchestration by automating enrollment and eligibility verification for grid-connected assets.

Why Energy Companies Choose Texture

Faster Time-to-Market

No need to build custom enrollment platforms—launch in days, not months.

Improved Compliance & Accuracy

Automated eligibility verification eliminates errors and ensures adherence to program rules.

Enhanced Customer Experience

A transparent, streamlined enrollment process leads to increased program participation.

Scalability & Operational Efficiency

Manage multiple programs efficiently without additional IT overhead.

Get Started with Texture Today

Explore our API documentation for a deep dive into implementation.
Configure your first Program Instance and simplify enrollment workflows.
Contact our support team for expert guidance on integrating Texture.

With Texture’s API-powered enrollment solution, managing energy incentives has never been easier—or more impactful for your business.